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Sub-processors

Last updated: October 12, 2026

The companies Aftertalk engages to process personal data in Customer Content (recordings, transcripts and analysis results), under section 7 of our Data Processing Agreement. We give at least 30 days' notice before adding or replacing a sub-processor, by updating this page and emailing every organization owner.

Processing Customer Content

CompanyPurposeData locationTransfer outside the EEA
Amazon Web Services EMEA SARLApp and database hosting, recording storage, audio processing, email deliveryFrankfurt (EU)Not applicable (EEA)
Vercel Inc.Web app hostingFrankfurt (EU); US companyStandard contractual clauses
Groq, Inc.Speech transcriptionUSAStandard contractual clauses
OpenAITranscript analysis (summaries, scores, tasks)USAStandard contractual clauses
pyannoteAIRecognizing who is speaking in each part of a recordingFrance (EU)Not applicable (EEA)
Functional Software, Inc. (Sentry)Error diagnostics; call content and tokens are removed before sendingGermany (EU); US companyStandard contractual clauses

The transcription and AI analysis providers process data through their APIs on terms that exclude using the submitted data to train their models. AI analysis always receives the transcript with personal data masked; the recording goes to the transcription provider unmasked.

Other providers

These providers don't process Customer Content. They handle account, payment and usage data, for which Aftertalk is the controller (see the Privacy Policy).

CompanyPurposeData locationTransfer outside the EEA
Stripe Payments Europe, LimitedPayments and invoices. Stripe acts as merchant of record and as an independent controllerIreland (EU)Not applicable (EEA)
PostHog Inc.Cookieless product analytics with content maskingEU cloud (Frankfurt)Data in the EU; US company: Standard Contractual Clauses
Google, MicrosoftSign-in with a Google or Microsoft account, if you choose itPer the provider's termsEU–US Data Privacy Framework

Questions about sub-processors or transfer mechanisms: privacy@aftertalk.co.

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